Salon & Hospitality Faux Pas – Avoid these client service mistakes

It’s such hard work attracting your perfect client; please don’t scare them away unintentionally. From my own observations as a hospitality and retail designer and from my own experience as a customer, there are a few key areas where you have total control over how customers perceive your brand. Designers notice every detail, how they…

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Absolu Hair Salon – Opening night

Finally, after 11 months of preparation planning, design and construction, the Absolu Hair Salon celebrated their opening night last Saturday, with perfect Melbourne spring weather to accompany it (the evening was the most mild we’ve had since last Autumn). The owner of Absolu purchased this shop in a shell and core state (no floor coverings,…

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